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AbbaAI Ltd

Data Deletion Instructions

Effective date: 10 September 2026

How to ask us to delete your personal data, and what happens next. Available to anyone.

You can ask us to delete any personal data we hold about you at any time. This page explains how, and what happens next.

1 If you are a user of a business that uses AbbaAI

  • Sign in to app.hireabba.ai, open Settings, then Account, then Delete my data, and confirm.
  • Or email contact@hireabba.ai from your account email with the subject line Data Deletion.

We delete your user profile, credentials, devices, chat history and personal audit entries within 30 days. Content approved on behalf of your business remains with the business, which owns it.

2 If you connected a Facebook, Instagram or other social account

  • You can remove AbbaAI's access at any time from the platform's own settings (for Facebook and Instagram: Settings, then Business integrations, then remove AbbaAI).
  • When you remove access, or when the social network sends us a deletion request for your account, we delete the access tokens, page and account identifiers and any data we received through that connection within 30 days, and confirm by email with a reference code.
  • You can also request this directly by emailing contact@hireabba.ai with your Facebook or Instagram username and the subject line Data Deletion.

3 If a business uploaded your details (for example to an email list)

The business that uploaded your data is the controller. Contact them directly, or email us and we will forward your request to them within 5 working days and confirm when it has been actioned.

4 If you enquired through hireabba.ai

Email contact@hireabba.ai with the subject line Data Deletion and the email address you used. We delete your enquiry record within 14 days.

5 What we cannot delete immediately

Invoices and accounting records must be kept for six years under UK law. Backups are overwritten on a rolling 30 day cycle, so deleted data leaves backups within 30 days of deletion. Where we are legally required to retain data we will tell you.

6 Confirmation

Every deletion request receives a confirmation email with a reference code you can quote if you have any follow up. If you are not satisfied you can complain to the Information Commissioner's Office at ico.org.uk.